Emergency HVAC Repair in Donelson, Hermitage and Nashville
Emergency HVAC Call 615-601-0591
HVAC EMERGENCY RESPONSE


Heating and cooling systems don't wait for business hours to break down. When your furnace quits on a freezing night or your air conditioner dies in July heat, Donelson-Air LLC offers emergency service after hours, on weekends and on holidays.
How to Reach Us in an Emergency
Text "EMERGENCY" to 615-601-0591.
Include your address and a short description of the problem (for example, "no heat, furnace clicking" or "AC running but blowing warm").
We'll respond and dispatch a technician as quickly as we can.
During regular hours, just call or text the same number.
If you smell gas: leave the home right away, don't flip switches or use flames, and call your gas utility or 911 from outside. Once it's safe, we can locate and repair the leak.
What Counts as an HVAC Emergency?
No heat when it's near or below freezing outside
No air conditioning during extreme heat, especially with seniors, infants or anyone with health conditions in the home
A burning or electrical smell from the furnace or air handler
Water leaking from the indoor unit onto ceilings or floors
A carbon monoxide alarm going off (get everyone outside first and call 911)
A suspected natural gas leak (see above)
Common Emergency Repairs We Handle
Furnace not igniting, short cycling or blowing cold air
Heat pump stuck in defrost or not heating
AC compressor or fan not running
Tripped breakers and failed capacitors or contactors
Frozen evaporator coils
Clogged condensate drains and overflowing pans
Broken thermostats
What to Do While You Wait
No heat: close curtains, keep interior doors closed to hold warmth in occupied rooms, and use space heaters safely, away from anything flammable.
No AC: close blinds, run ceiling fans, stay hydrated, and move vulnerable family members to the coolest room or somewhere with air conditioning.
Water leak: turn the system off at the thermostat and put towels or a pan under the leak.
Check the air filter and breakers. Sometimes that's the whole problem.
Why Fast Help Matters in Middle Tennessee
Our weather can swing hard. Summer afternoons regularly climb into the 90s with high humidity, and winter cold fronts can drop temperatures into the teens overnight. Those extremes are when systems are most likely to fail, and when going without heat or air is most dangerous, especially for seniors, infants, pets and anyone with a health condition. Because we're based in Donelson, we're close to most of our service area, which helps us respond sooner.
After the Emergency
Once your heat or air is back on, we'll explain what failed and why, and whether anything else in the system is likely to cause trouble soon. If your equipment is near the end of its life, we'll give you honest repair and replacement options. Financing from $199/month is available on new systems (subject to credit approval), and police, fire and medical workers receive 10% off.
Emergency Service Areas
We provide emergency heating and cooling repair across Donelson, Hermitage, Nashville, Mount Juliet, Old Hickory and Madison.
FAQs
Do you charge more for emergency calls?
After-hours visits may carry an additional fee. We'll tell you the cost before we come out.
Can I just call instead of texting?
Yes. Texting "EMERGENCY" with your address helps us see the details and respond quickly after hours.
Is an emergency repair covered by my warranty?
New residential equipment we install carries a 10-year parts warranty when registered. Labor terms vary, so ask us.
No heat or no air right now? Text "EMERGENCY" to 615-601-0591.
Related: Donelson Furnace Repair · Donelson AC Repair · All Services
Our Locations
Nashville-Air LLC proudly serves Nashville, Hermitage, and Donelson, Tennessee, providing reliable heating and cooling solutions for 25 years.
Nashville
Call us now!
1-615-601-0591
Donelson-Air LLC: family-owned heating and air conditioning, based in Donelson, TN, serving the community for about 25 years. Licensed and insured.
Call or text: 615-601-0591 · Schedule online
Serving Donelson · Hermitage · Nashville · Mount Juliet · Old Hickory · Madison
Donelson Furnace Repair · Donelson AC Repair · Hermitage HVAC · Emergency HVAC · Donelson Cares
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